Privacy Policy

Privacy Policy for Zapmor

Last Updated: March 2025

Welcome to Zapmor! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services for booking doctor appointments and beauty parlor services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when registering with the app, expressing an interest in obtaining information about us or our products and services, when participating in activities on the app, or otherwise contacting us. The personal information we collect may include the following:

Identity Data: Your name as provided during registration
Contact Data: Your phone number for account verification and communication
Location Data: Your selected state and district (we do not collect real-time location data)
Health & Physical Data: Your height and weight (optional, for medical services)
Booking Information: Your selected doctor or parlor, appointment dates, and time slots

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the app. This information does not reveal your specific identity but may include device and usage information, such as your IP address, device characteristics, operating system, language preferences, and technical information about how you use our app.

How We Use Your Information

We use personal information collected via our app for a variety of business purposes described below:

To facilitate account creation and logon process: We use your phone number with OTP verification to create and secure your account.
To send administrative information: We may use your personal information to send you service-related information and updates.
To fulfill and manage your bookings: We use your information to process and manage your doctor and parlor appointments.
To request feedback: We may use your information to request feedback and to contact you about your use of our app.
To protect our services: We may use your information as part of our efforts to keep our app safe and secure.

Sharing Your Information

We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes. We may share information only in the following situations:

With Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., SMS delivery services for OTP verification).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

Your Privacy Rights

You have certain rights regarding your personal information. You can:

Request access to your personal information
Request correction of the personal information that we hold about you
Request erasure of your personal information
Object to processing of your personal information
Request restriction of processing your personal information
Request transfer of your personal information
Withdraw consent at any time where we are relying on consent to process your personal information

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may contact us at:

Zapmor
Email: zapmor.com@gmail.com
Phone: +91 78907 78899
Address: West Bengal, India